Performance management and 360° feedback is more than just administering some forms or surveys - it's about using feedback to help you make a powerful and positive impact with your people. As well as making our commitment to you, here's the process we would follow with you to ensure that your project is a success:
1. Preparation - reviewing readiness for 360°, discussing your current appraisal process, clarifying objectives, getting clear on the business case
2. Design your solution - for best results and minimum risk - includes feedback processes and follow-up training
3. Choose your technology and tools - off the shelf/ your own tools
4. Plan your communications - building effective communications for all the relevant parties
5. Testing for practical results - structure and timing of appraisals, wording/workability of survey items, trialling the technology with your people, designing the reports, testing out the feedback process
6. Go live! - your people setting objectives, completing surveys, seeing reports, receiving evaluations, facilitation of feedback, dealing with upsets and surprises
7. Seeing the expected outcomes? - how do you know the project has been successful, how to plan the next phase, following on from 360° into real development, following up on appraisal results
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